Lessons must be booked with the teacher you wish to study with. All lessons must be booked through the booking system.
To book a lesson with Nell or Jen, please use our booking system here.
To book a lesson with Tom or Laura please email us first.
To book a Stage Fright Coaching session with Laura, please email us first.
Payments must be paid through the booking system at the time of booking, for both block bookings and PAYG.
We do not accept payment any other way, unless this is by prior agreement with the teacher you are taking lessons with.
Cancellation/Rescheduling by the student
- Lessons cancelled/rescheduled with 48 or more hours notice will not be charged
- You may reschedule each lesson twice within 6 months, after which the lesson is forfeit.
- Lessons cancelled with less than 48 hours notice will be charged the full amount and no reschedule will be available
Cancellation/Rescheduling by the Teacher
Lessons cancelled/rescheduled by the teacher will be re-arranged at a time mutual to both parties. We will endeavour to give as much notice as possible in the event this occurs.
Your Voice Studio will not offer a refund on any lessons, including those cancelled or missed. Rescheduled lessons on behalf of the student or teacher will remain at the length of time and price originally booked.
Lesson time will not be made up if you are late, and your lesson will end at the scheduled time. If you miss your lesson slot completely, your lesson will be forfeit and not refunded or rescheduled.
If the teacher is running late, you will receive your full lesson time.
Parents/guardians are welcome to sit in with minors under the age of 14, or if deemed necessary by the teacher.
Lessons last either 30 minutes or 60 minutes. During this time, the teacher will catch up with you, then conduct the lesson, and will finish teaching approximately 5 minutes before the end of the slot to wrap up and allow for any questions etc.
Lesson Expiry Dates
All lessons will expire within 6 months of initial payment. This includes single lessons and block bookings.
The teacher reserves the right to refuse to teach any student that is contagiously ill, under the influence of alcohol or drugs, or exhibiting violent behaviour.
The teacher reserves the right to stop a lesson at any point should they feel it is necessary. In the event this happens during a period of recovering from an illness, the remaining portion of the lesson will be rescheduled at a time suitable for both parties.
The teacher reserves the right to refuse or discontinue lessons with any student for any reason at their discretion.
Rights and Discretion
The teachers of Your Voice Studio hold the rights and discretion to change or amend any of the above Terms and Conditions if deemed necessary or unavoidable.